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Shipping
Documents
Some of your customers may require
you to route documents to them that itemize what’s been
shipped versus what’s been ordered, state when products
have been shipped and describe by what means products are being
shipped. One of the more common of these documents used in e-commerce
is the Advanced Shipment Notice (ASN), also known as an 856.
ASNs (along with most shipping cycle documents) are extremely
time sensitive and must be generated and transmitted in real-time
– in other words, right now.
They’re also very detailed, often down to listing the
exact items that are being shipped in specific cartons to specific
locations. Failure to be precise with these documents can lead
to charge back penalties from your customers. Fear of charge
backs is why many vendors shy from doing business with customers
who require e-commerce.
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