ENGLEWOOD, NJ, MAY 20, 2008 – eZCom Software Inc., the leader in providing innovative ecommerce solutions for small and mid-sized businesses (SMBs) in the retail supply chain, today announced the results from the Company’s 2008 Customer Satisfaction Survey.

The results of this latest customer survey are reflective of the Company’s less than 1% rate of attrition due to competitive reasons. 100% of customers surveyed indicate that eZCom as a company meets their expectations, of which 87% state that eZCom exceeds their expectations. When evaluating eZCom’s application Lingo™, a Software-as-a-Service (SaaS) solution for Electronic Data Interchange (EDI), 100% of customers surveyed specify that Lingo meets their expectations with 82% indicating the overall application exceeds their expectations. eZCom’s Customer Support Team received 100% customer satisfaction, of which 97% of customers state eZCom’s support exceeds their expectations.

“At eZCom our customers come first,” states Carol Heymann, Co-founder and Executive Vice President of eZCom. “We listen to what our customers need in an EDI solution and make sure that all software development efforts meet and exceed customer requests, while we focus on providing them innovative solutions that streamline their supply chain. We invest significantly into research and development as well as customer support. Based on our latest Customer Survey, the results speak for themselves.”

eZCom focuses its efforts on being the leading SaaS provider for EDI solutions in the industry. Offering the premier SaaS application on the market offering true enterprise capabilities such as batch processing and automatic document creation, eZCom clients are capable of processing ASN documents containing as many as 10,000 cartons in less than 3 minutes. Streamlining processes and providing intuitive tools enables eZCom clients to accurately ship more products to more customers in less time than competitive solutions.

“We are excited about our clients having a high level of satisfaction with our company,” explains Marc Kalman, Co-founder and eZCom’s Chief Executive Officer. “With our visionary plans and objectives over the next 24 months, eZCom will continue raising the bar for SaaS EDI solutions, while maintaining aggressive corporate growth.”

About eZCom
eZCom Software Inc., based in New Jersey, provides innovative SaaS solutions for small and mid-sized businesses (SMBs) in supply chains. eZCom capitalizes on the growing need for a simple and effective e-commerce solution that empowers SMBs to effectively participate in these supply chains. eZCom’s proprietary open-ended architecture supports multiple translation and communications protocols such as EDI X12, XML, and AS2, while reducing the complexities of this process. An easy to use batch driven interface manages multiple relationships, and allows suppliers to focus on their core business process: Getting Orders, Shipping Merchandise, and Billing Customers. eZCom's solutions become an extension of the supplier’s company, growing with them as their needs evolve. For further information, visit us at www.ezcomsoftware.com or call 877.765.3564.