Privacy Policy
Your privacy matters to us at EZCOM
At EZCOM we value our relationship with you, our customers, and
respect your right to privacy while giving you the maximum benefits
that our services can provide you. When you visit EZCOM.com we help
you maintain control over your personal data on the Internet. Below
are the guidelines we use for protecting the information you provide
us during a visit to EZCOM.com or when you use our online support
offerings such as support.EZCOM.com or our Resolution Assistant
Tool.
OTHER EZCOM CO-BRANDED WEBSITES MAY OPERATE UNDER THEIR OWN PRIVACY
AND SECURITY POLICIES.
For more information about EZCOM' privacy or information usage guidelines,
contact us at info@azcomsoftware.com. Please put "privacy" in the
subject line.
EZCOM only asks for specific types of personal information In a
few areas on our website and on our online customer support tools,
we ask you to provide information that will enable us to enhance
your site visit, to assist you with technical support issues or
to follow up with you after your visit. For example, we request
information from you when you: Place an order. Provide feedback
in an online survey. Participate in a promotional offer. Request
email notification of your order status. Request online technical
support. Request assistance from our Live Chat. In each of the instances
listed above, we may ask you for relevant information, such as your
name, email address, phone number, address, type of business, customer
preference information, customer number and service tag number,
as well as other similar personal information that is needed to
register or subscribe you to services or offers. In the case of
newsletters or mailing lists, you will be able to "unsubscribe"
to these mailings at any time.
EZCOM only uses your personal information for specific reasons We
will keep confidential any information that you provide us and use
it only to enhance your customer support experience with EZCOM.
We want to alert you to any product upgrades, special offers, updated
information and other new products and services from EZCOM. Agents
or contractors of EZCOM who have access to your personal information
and prospect information are required to keep the information confidential
and not use it for any other purpose than to carry out the services
they are performing for EZCOM. You can opt-out of receiving marketing
information from EZCOM at any time We will send you information
about our various products and services, or other products and services
we feel may be of interest to you. Only EZCOM (or agents working
on behalf of EZCOM and under confidentiality agreements) will send
you these direct mailings. If you do not want to receive such mailings,
you can tell us when you give us your personal information or opt
out at any point in the future. Once we receive and process your
request, we will immediately comply with your wishes. EZCOM will
not disclose your personal information to any outside organization
for its use in marketing without your consent Information regarding
you (such as name, address and phone number) or your order and the
products you purchase will not be given or sold to any outside organization
for its use in marketing or solicitation without your consent. Your
information may be shared with agents or contractors of EZCOM for
the purpose of performing services for EZCOM. We may also share
aggregate, non-personally identifiable information about our customers
(such as age, gender, or categories of interest) with business partners
to fulfill contractual obligations.
How EZCOM stores the information We use industry-standard methods
to protect your information from unauthorized access. For example,
we store the information that we gather behind our "firewall" in
a secure location and tightly monitor access to that information
within our company. On or off the Internet there is no such thing
as perfect security, but we take our precautions seriously and do
our best to keep your information secure. EZCOM wants to help you
keep your personal information accurate You can request the individual
information that EZCOM has collected about you via the Internet
at webmaster@EZCOM.com. You can have factual inaccuracies in this
information corrected by contacting webmaster@EZCOM.com. We request
that people under 18 do not give us any personally identifiable
information, such as name, address or telephone number. Third-party
and other sites Please be aware that other web sites that may be
accessed through our site may collect personally identifiable information
about you. This privacy statement does not cover the information
practices of those third-party web sites linked to EZCOM.com.
You are solely responsible for maintaining the secrecy of your passwords
or any account information. If you post personal information online
that is accessible to the public, you may receive unsolicited messages
from other parties as a result. While we make every effort to protect
your personal information, EZCOM cannot ensure or warrant the security
of any information you transmit to us, and you do so at your own
risk. Our website contains links to other websites that are not
operated by EZCOM. EZCOM is not responsible for the privacy practices
of these websites that it does not operate. Security Providing you
with a secure online experience is a high priority of EZCOM. We
recognize that your privacy and security are of the utmost importance,
and we have devoted a great deal of effort to ensure that your personal
information is safeguarded. Store security
The EZCOM website is registered with site identification authorities
to enable your browser to confirm the EZCOM Store's identity before
any transmission is sent. With this technology, the identity of
our site is automatically confirmed behind the scenes prior to the
transmission of any customer information requested to complete an
online order your data reaches your intended target or your browser
notifies you (prior to your sending any personal information) that
the potential receiving site looks suspicious and should be avoided.
If you are using a security-enabled browser (such as Microsoft Internet
Explorer version 4.0 or greater, or Netscape Navigator version 4.0
or greater), the information you send us regarding your purchase
is encrypted, making it extremely difficult to read even if it is
wrongly intercepted.
Any amendments to this policy will
be posted to our Web site and will take effect when posted.
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