Okay, so you have a solid EDI provider in place. But what happens when growth continues to expand into more and more online channels? With online marketplaces and eCommerce stores, transactions aren’t driven by EDI. That’s when you want to have an EDI provider with broader capabilities.
Once things are cooking, you don’t want to have to slow down to find another company to manage your online orders and maybe yet another company to merge all the data. That’s why you need to start working — sooner rather than later — with a company that has the tools to handle online order information and EDI.
And not just handle them. When growth hits, what you really want to do is keep all your processes as uncomplicated as possible. You’ll want a company that can bring it all together.
For some companies, that may mean software that easily handles both EDI and online transactions. Others will want something bigger — integration with the ERP that powers their business, integration with accounting software like QuickBooks, integration with a WMS or a 3PL. Whatever it may be, what’s important is you have a partnership with a provider that will allow you and your employees to work the way you want to work. If you choose your first EDI or your first online order management provider based solely on getting a rock bottom price, you will find yourself scrambling when all the hard work you put into growing your business starts to pay off.