In the world of EDI, there are two main types of testing—general document testing and label testing. Some retailers will also deploy something they call parallel testing—you’ll be utilizing paper invoices and exchanging EDI documents before you successfully complete the process and switch 100% to EDI-only.
Whatever the type, all testing has challenges. And getting it done well is essential.
When it comes to general testing, retailers will try different scenarios—a canceled order, a shipment split between a distribution center and a store, a return, a drop ship item with a packing slip that meets their standards. In other words, they’re trying to figure out if your operation can handle whatever they might throw at it. Since we have years of experience, we have worked our way through all the scenarios already. It’s a bit like having the questions to the exam in advance except it doesn’t count as cheating. It’s simply a benefit of our years of experience.
Some retailers will also use the services of an outside provider to specifically test labels.