Your order management partner needs to be able to scale — and the software is the critical part of the equation. It’s not just about the size of the company either. There are EDI companies of all sizes that can handle your sudden growth — as long as their application is built for it. Do they have hundreds of retail Trading Partners already mapped? Can they add new ones quickly and without errors? Does their application promote speed and efficiency, allowing you to batch process hundreds of orders in a matter of seconds without repetitive manual entry?
Of course, today’s retail marketplace is full of change, too. Online sales platforms could be the source of thousands and thousands of new orders. If you’ve been working with an EDI provider who hasn’t adapted, you could be facing a real chore when it comes to integrating those sales into your system. That’s why you’ll want an EDI provider that can merge data from all kinds of sources, seamlessly, to keep you from juggling information — and pulling your hair out.