Managing orders in an omnichannel world is increasingly complex. EDI transactions still dominate with major retailers, but we all know that suppliers are increasingly selling in online marketplaces and in their own eCommerce stores. In many instances, that means EDI is not part of the equation.
That said, managing and processing orders efficiently and quickly, no matter where they come from, is definitely part of running your company well. Without the right system in place, customers will be unhappy, financials will be scattered, and people will spend more time on dealing with orders than they do pursuing new ones. That’s why creating a custom API for EDI and eCommerce is a great option for many companies, and the RESTful API from eZCom gives developers the flexibility they crave while keeping things simple.
Offering a RESTful API is another indication of our efforts to constantly upgrade our application suite. When our customers have more solutions, processing orders becomes less cumbersome and the chance of errors is minimized.
We get it — you’re not in business because you want to spend your days deep in the details of order processing. And companies that choose our services don’t have to.