At eZCom® Software, Inc., we value our relationship with you, our customers, and respect your right to privacy while giving you the maximum benefits that our services can provide you. When you visit eZComsoftware.com we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to eZComsoftware.com or when you use our online support offerings.
OTHER EZCOM CO-BRANDED WEBSITES MAY OPERATE UNDER THEIR OWN PRIVACY AND SECURITY POLICIES.
For more information about eZCom’s privacy or information usage guidelines, please contact us.
eZCom only asks for specific types of personal information
In a few areas on our website and on our online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. For example, we request information from you when you: Place an order. Provide feedback in an online survey. Participate in a promotional offer. Request email notification of your order status. Request online technical support. Request assistance from our Live Chat. In each of the instances listed above, we may ask you for relevant information, such as your name, email address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
eZCom only uses your personal information for specific reasons
We will keep confidential any information that you provide us and use it only to enhance your customer support experience with eZCom. We want to alert you to any product upgrades, special offers, updated information and other new products and services from eZCom. Agents or contractors of eZCom who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for eZCom. You can opt-out of receiving marketing information from eZCom at any time We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only eZCom (or agents working on behalf of eZCom and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, you can tell us when you give us your personal information or opt out at any point in the future. Once we receive and process your request, we will immediately comply with your wishes. eZCom will not disclose your personal information to any outside organization for its use in marketing without your consent Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of eZCom for the purpose of performing services for eZCom. We may also share aggregate, non-personally identifiable information about our customers (such as age, gender, or categories of interest) with business partners to fulfill contractual obligations.
How eZCom stores the information
We use industry-standard methods to protect your information from unauthorized access. For example, we store the information that we gather behind our “firewall” in a secure location and tightly monitor access to that information within our company. On or off the Internet there is no such thing as perfect security, but we take our precautions seriously and do our best to keep your information secure. eZCom wants to help you keep your personal information accurate You can request the individual information that eZCom has collected about you via the Internet by using our contact form. You can have factual inaccuracies in this information corrected by contacting us using our contact form. We request that people under 18 do not give us any personally identifiable information, such as name, address or telephone number. Third-party and other sites Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those third-party web sites linked to eZComsoftware.com.
You are solely responsible for maintaining the secrecy of your passwords or any account information. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties as a result. While we make every effort to protect your personal information, eZCom cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Our website contains links to other websites that are not operated by eZCom. eZCom is not responsible for the privacy practices of these websites that it does not operate. Security Providing you with a secure online experience is a high priority of eZCom. We recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded.
The eZCom website is registered with site identification authorities to enable your browser to confirm the eZCom Store’s identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. If you are using a security-enabled browser (such as Microsoft Internet Explorer version 4.0 or greater, or Netscape Navigator version 4.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted.
Any amendments to this policy will be posted to our Web site and will take effect when posted.