Lingo has a new look: Introducing our updated interface

A cleaner, more modern Lingo

Over the years, we've heard from customers that while Lingo does what they need it to do, the interface was starting to feel a little dated.

And they had a point.

EDI is something many of our customers work with every day, whether they're managing purchase orders, processing invoices, or keeping up with retailer requirements. We wanted the platform to feel as straightforward and comfortable to use as possible, particularly for teams spending a good part of their day working in it.

The updated interface introduces a more modern design, improved navigation, and additional white space throughout the platform. It's a cleaner, less cluttered experience that makes it easier to move around Lingo and find what you're looking for.

We've kept the functionality familiar, so existing customers won't need to learn an entirely new system just because the interface looks different.

Built around customer feedback

One of the things we've always valued at eZCom is the relationship we have with our customers. We hear directly from the people using Lingo every day, and their feedback plays an important role in how we continue improving the platform.

The interface redesign is a good example of that.

Customers told us they wanted a more modern experience, and we've taken the time to update the design while preserving the tools and workflows they're already comfortable with.

We know that when you're managing retailer orders and keeping your business moving, the last thing you need is an unnecessary learning curve. That's why we've focused on making Lingo feel more intuitive without changing the way customers manage their EDI activity.

We're rolling out the new interface now

The updated interface is currently being introduced to customers in stages, with approximately 10–15 customers transitioning each week.

We're taking a gradual approach so we can make sure the experience is working well as more customers move across. This also gives our team the opportunity to support customers through the transition and address any questions along the way.

We're continuing to work on compatibility for customers using additional capabilities, including ERP integrations, our shipping add-on, and custom file upload and download features. We expect to extend availability to these customers as that work is completed.

If you haven't seen the new interface yet, there's nothing you need to do right now. We'll be in touch as it becomes available for your setup.

The same Lingo, with a fresh new look

Although the interface looks different, what customers can expect from eZCom hasn't changed.

You'll still have access to the Lingo functionality you use today, along with the support team that's here to help when you need us.

We know that EDI isn't something most businesses want to spend more time thinking about. You want your orders processed, your retailer requirements met, and your systems working together without unnecessary complications.

That's still our priority, and the refreshed interface is another step towards making the day-to-day experience better for our customers.

We're looking forward to hearing what you think as the rollout continues.

Want to learn more about Lingo? Take a look at our EDI software and managed services, or get in touch with our team to see how eZCom can support your business.