eZCom Software

EDI Software: Lingo

Lingo is our software for EDI and order processing.

A cloud-based platform that delivers best-in-class processing of EDI transactions and online orders.

We combine a robust, intuitive platform with in-house, responsive Customer Support experts. This full-service offering transforms EDI and order processing from a time-consuming requirement into a seamless part of your supply chain and a genuine competitive advantage.

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Computer monitor displaying eZCom Software's Lingo platform interface, featuring EDI integration options and administrative settings for seamless electronic data interchange solutions.

Features and Benefits

Everything you need to process EDI and orders accurately, stay compliant, and scale without adding headcount.

Global Compatibility

Built and maintained to comply with X12 and EDIFACT, the internationally recognized EDI file standards.

Retailer Mapping

An in-house mapping team makes regular updates to maintain compliance and prevent errors that lead to chargebacks.

All Channels

Users can process orders from any sales channel—EDI, online marketplaces, an eCommerce store—the same way each time.

User Access Rights

Special permissions can be made available to important vendors, including 3PL providers, providing the information they need while keeping other data confidential.

Document Tags

Tags ensure that all users, warehouse staff, a 3PL provider can easily see the status of an order as it moves through the system, and the remaining steps are clear to all parties.

Reporting

Custom reports include total numbers of a single SKU across multiple orders, details on invoices or shipments within a specific time period, items shipped to a specific store or distribution center, quantities that have been shipped or quantities that need to be shipped for one or multiple orders.

Item Carton Maintenance

Information such as UPCs, Item Weights, Pack Size, Price, and Size Runs, can be established in Settings. Custom Carton and NRF Codes can also be created.

Batch Processing

In just a few clicks, users can move hundreds of EDI documents at once.

Validation Checks

To prevent chargebacks that occur when a document is sent with missing or incomplete information, built-in checks are created through our mapping protocols while custom validation checks can be created in Settings.

Communication Protocols

Compliant with all EDI document exchange protocols—VAN, API, FTP, SFTP, and more.

Inventory

Inventory reporting options include the EDI 846 to send in-stock updates to trading partners, EDI FTP Uploads through a third-party portal such as Dsco, CommerceHub, or Radial, and updates through an integrated system such as an ERP, accounting software, or WMS.

Training & Support

An in-house, US-based Customer Support team and quality user training ensure maximum ROI from the platform.

Shipping with Lingo

Generate Drop Ship Labels

Once requirements are established in Settings, the information required for labels is auto-generated when the shipment is packed.

Connect to Shipping Providers

Users can process multiple orders in batch, automate the creation of retailer-branded packing slips and labels required for compliance, and work through a single platform—Lingo—instead of shipping provider portals.

Create Bills of Lading

Generate Bill of Lading documents directly from ASNs—in just a few clicks. For data-intensive VICS Bill of Lading documents, the platform combines ASN information with user defaults that are established during the setup process.

Printing Labels with Lingo

Combined, Paired, and Crack-and-Peel Labels

Choose one of our label options to reduce the possibility of errors. Print the GS1-128 and the shipping information on the same label, print the GS1-128 and the shipping label consecutively, or print a label and the correct packing slip at the same time.

Labels Printed from PDFs

Automatically generate a PDF from the ASN information, download, and send it directly to the warehouse or 3PL provider.

Labels Printed by eZCom

Have us print shipping labels on our thermal printers—we ship them overnight through UPS or FedEx.

Integrate and Automate with Lingo

ERP

Our in-house development team can provide both custom and pre-built ERP integrations that maximize efficiency.

Inventory

Timely, accurate inventory reports can be sent automatically to meet the compliance standards of retail trading partners and help build better business relationships.

3PL/WMS

Our in-house team will create a solution to integrate with a WMS used by an internal warehouse or a 3PL to increase supply chain efficiency.

Accounting

When integrated with accounting software like QuickBooks, payment reconciliation is faster and data is constantly updated.

Automation

Users can establish automation protocols in Settings to exchange EDI documents with trading partners, increase compliance, and save hours of time.

Ecommerce & Online Marketplaces

Connections to eCommerce stores and online marketplaces eliminate error-prone manual entry and speed order processing of purchases made through these channels.

It's Simple to Get Started

  1. 1You sign up and create a Lingo account.
  2. 2We establish connections with your trading partners.
  3. 3We assist with testing – sometimes our established relationships let you skip it – and help train your team.
  4. 4You begin processing orders.
  5. 5We provide expert customer support if you need it.
Diagram showing eZCom connecting a business to its Retailer, Warehouse, and Shipping Provider trading partners.

Ready to connect?

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Lingo, our cloud-based platform, makes it easy to process EDI transactions and stay compliant with your retail trading partners. You will increase efficiency and avoid costly chargebacks.

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