Finally, EDI Made Easy.
Unrivaled Support
Experience responsive, expert support with most calls answered under 2 minutes, unlimited assistance until your problem is solved, and a team recommended by retailers.
Finally, EDI Made Easy.
Are you constantly battling complex EDI compliance requirements, feeling overwhelmed and unsure if you’re meeting every mandate?
Do you struggle with unresponsive or limited support from your current EDI provider, leaving you frustrated and without the answers you need when you need them most?
Is your current EDI solution a black box, difficult to use, and constantly leading to chargebacks due to errors and a lack of data integrity?
Are you tired of systems that don‘t connect, data that’s inaccurate, and integrations that are slow or non-existent, creating workflow bottlenecks and wasted time?
Are you plagued by unpredictable EDI pricing, with hidden fees and fluctuating costs that make budgeting a nightmare?
Introducing Lingo by eZCom, the comprehensive, full-service EDI solution designed to eliminate your EDI headaches and empower your business. We understand the intricacies of retail EDI because we‘ve been working with retailers for 25 years. Lingo is not just software; it’s your dedicated EDI partner, ensuring compliance, optimizing your workflow, and providing peace of mind.
You know exactly what you’ll pay every month with our flat-rate pricing, allowing for clear budgeting and no unwelcome surprises.
You’re confident that all your transactions meet retailer requirements, eliminating the stress of chargebacks and non-compliance.
Real humans answer your calls in under two minutes, providing expert, in-house support until your problem is solved.
With Lingo, you’re not just getting an EDI solution; you’re gaining a competitive advantage.
“The people that work the customer service line are cheerful, patient and available. I don’t know where they find these folks, but over the years I’ve always had a positive experience every single time I call. Not to mention they somehow know all the ins and outs of how each of MY customers wants to work with EDI – and trust me, they are ALL different.”
Our full-service approach means you don’t need any prior EDI expertise. We handle everything from setup to ongoing support, guiding you every step of the way.
Offload the burden of managing complex EDI requirements. Lingo allows your team to dedicate their valuable time to strategic initiatives and growth.
Our flat-rate pricing eliminates budget uncertainty, providing clear, consistent expenses for your EDI needs.
Get real-time answers and solutions from our in-house team, ensuring minimal downtime and maximum efficiency.
Our dedicated development team customizes integrations to fit your unique workflow, connecting all your critical systems.
Get a partner who handles the complexity and the freedom to focus on your core business.
Experience responsive, expert support with most calls answered under 2 minutes, unlimited assistance until your problem is solved, and a team recommended by retailers.
Double Verification and robust validations ensure compliance and significantly reduce costly chargebacks.
Our in-house development team creates tailored integrations that work for your workflow, connecting all your systems without outsourcing.
Migrate from other EDI providers without losing a single order, ensuring a smooth and stress-free transition.
Access a brand-new, intuitive UI interface and a robust, modern REST API with comprehensive documentation and a sandbox for developers.
Reach out to us for a brief chat to discuss your needs and how eZCom can help streamline your EDI processes.
Simply sign up and create your Lingo account. It’s a quick and straightforward process.
We’ll handle the technical side, establishing seamless connections with all your trading partners.
We’ll train your team on Lingo, and assist with any necessary testing. For common retailers, you might even skip the testing phase!
With everything set up, you can start efficiently processing your orders right away.
Our expert customer support team is always available to provide assistance whenever you need it.
“The customer support team is hands down the most helpful group I have worked with. Their site navigation is also very straightforward and super user-friendly once you learn the basics. .”
What makes Lingo different from other EDI providers?
Lingo offers a unique combination of full-service EDI (meaning no EDI expertise needed on your end), white-glove migrations, in-house development for tailored integrations, and truly responsive, expert support that retailers themselves recommend. Our 25 years of direct work with retailers ensures we understand their specific requirements.
Is Lingo suitable for businesses new to EDI?
Absolutely! Lingo is designed to be perfect for businesses new to EDI. Our dedicated team handles all the complexities of setup and compliance, allowing you to focus on your core business without needing any prior EDI expertise.
How fast is the implementation process?
Our team works quickly and efficiently. We set up and test your trading partner end-to-end, with a dedicated team ensuring a fast and seamless implementation process. We’re committed to getting you compliant and operational as quickly as possible.
How does Lingo help reduce chargebacks?
Lingo incorporates “Double Verification” and robust validation checks to significantly enhance data integrity. This proactive approach helps ensure all your transactions are compliant with retailer requirements, dramatically reducing the likelihood of costly chargebacks.
Can Lingo integrate with my existing business systems (e.g., ERP, e-commerce platforms)?
Yes! Lingo specializes in tailored integrations. Our in-house development team conducts a thorough discovery process to understand your workflow and connect all your systems – from ERP to e-commerce – ensuring accurate data flow and optimal efficiency. We do not outsource development, ensuring deep expertise.
What kind of customer support can I expect?
You can expect truly responsive, expert support. Most calls are answered in under two minutes by real human beings on our in-house team. We provide unlimited support until your problem is completely solved. Our support is highly regarded and often recommended by retailers.
Is Lingo compatible with both PCs and Macs?
Yes, Lingo is designed to be compatible with both PC and Mac operating systems, providing flexibility for your business.
How is Lingo’s pricing structured?
Lingo offers predictable, flat-rate monthly pricing. This means no surprises, hidden fees, or fluctuating costs, allowing for clear and easy budgeting for your EDI needs.
What kind of reporting does Lingo provide?
Lingo offers extensive reporting capabilities, giving you valuable insights into your EDI transactions, compliance status, and overall business performance
Does Lingo support specific EDI standards like X12, AS2, and EDIFACT?
Yes, Lingo provides full functionality for X12, AS2, and EDIFACT, ensuring comprehensive compatibility with various trading partners and industry standards.
Get answers — not a sales pitch.
201-731-1800, Option 1
877-765-3564
[email protected]
201-731-1800, Option 2
[email protected]
Monday – Friday
8:30 AM – 8:00 PM Eastern Time
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