Your Full-Service EDI Solution, Recommended by Retailers.
Are you constantly battling complex EDI compliance requirements, feeling overwhelmed and unsure if you're meeting every mandate?
Do you struggle with unresponsive or limited support from your current EDI provider, leaving you frustrated and without the answers you need when you need them most?
Is your current EDI solution a black box, difficult to use, and constantly leading to chargebacks due to errors and a lack of data integrity?
Are you tired of systems that don't connect, data that's inaccurate, and integrations that are slow or non-existent, creating workflow bottlenecks and wasted time?
Are you plagued by unpredictable EDI pricing, with hidden fees and fluctuating costs that make budgeting a nightmare?
Introducing Lingo by eZCom, the comprehensive, full-service EDI solution designed to eliminate your EDI headaches and empower your business. We understand the intricacies of retail EDI because we've been working with retailers for 25 years. Lingo is not just software; it's your dedicated EDI partner, ensuring compliance, optimizing your workflow, and providing peace of mind.
Download our Product OfferingYou know exactly what you'll pay every month with our flat-rate pricing, allowing for clear budgeting and no unwelcome surprises.
You're confident that all your transactions meet retailer requirements, eliminating the stress of chargebacks and non-compliance.
Real humans answer your calls in under two minutes, providing expert, in-house support until your problem is solved.
With Lingo, you're not just getting an EDI solution; you're gaining a competitive advantage.
★★★★★
"Customer Support is 10 out of 10."
"The people that work the customer service line are cheerful, patient and available. I don't know where they find these folks, but over the years I've always had a positive experience every single time I call. Not to mention they somehow know all the ins and outs of how each of MY customers wants to work with EDI – and trust me, they are ALL different."
Read the full reviewCherie S.
COO, Founder
What Our Customers Say →Everything that makes Lingo different — support, compliance, integrations, and pricing you can count on.
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Experience responsive, expert support with most calls answered under 2 minutes, unlimited assistance until your problem is solved, and a team recommended by retailers.
Double Verification and robust validations ensure compliance and significantly reduce costly chargebacks.
Our in-house development team creates tailored integrations that work for your workflow, connecting all your systems without outsourcing.
Migrate from other EDI providers without losing a single order, ensuring a smooth and stress-free transition.
Access a brand-new, intuitive UI interface and a robust, modern REST API with comprehensive documentation and a sandbox for developers.
Meet with EDI specialists who truly want to understand what you want to accomplish whether you are new to EDI and need a way to process your orders or want to integrate your ERP, shopping platform or 3PL with EDI.
Our inhouse team takes a comprehensive approach that spans development, implementation, and support to design solutions tailored to your needs. Drawing on years of experience and EDI best practices, we provide expert recommendations that truly work for your business—even when our proposed solution differs from your initial vision.
We do the heavy lifting setting up and testing your trading partners on our comprehensive EDI processing platform, Lingo. Receive, send and update hundreds of documents in a few clicks. With embedded double validation your documents go out correctly every time. To further enhance your EDI automation, our expert integration team can seamlessly integrate your purchase orders and shipments into your ERP or 3PL. Our US-based EDI team brings decades of combined experience to ensure your implementation succeeds.
We don't put you on hold or pass you around. When you contact us, we own your issue from start to finish and work with you until it's completely resolved. Our track record shows that most problems are fixed in a single conversation.
Our customers don't just stay—they thrive. As their businesses expand, many choose to deepen their partnership with us by adding new integrations. We're there every step of the way, helping navigate technical challenges and offering expert support. Whether it's day one or year five, we remain a trusted resource they can count on.
★★★★★
"Best Customer Service Ever!"
"The customer support team is hands down the most helpful group I have worked with. Their site navigation is also very straightforward and super user-friendly once you learn the basics."
Karlei A.
Owner
Lingo offers a unique combination of full-service EDI (meaning no EDI expertise needed on your end), white-glove migrations, in-house development for tailored integrations, and truly responsive, expert support that retailers themselves recommend. Our 25 years of direct work with retailers ensures we understand their specific requirements.
Absolutely! Lingo is designed to be perfect for businesses new to EDI. Our dedicated team handles all the complexities of setup and compliance, allowing you to focus on your core business without needing any prior EDI expertise.
Our team works quickly and efficiently. We set up and test your trading partner end-to-end, with a dedicated team ensuring a fast and seamless implementation process. We're committed to getting you compliant and operational as quickly as possible.
Lingo incorporates "Double Verification" and robust validation checks to significantly enhance data integrity. This proactive approach helps ensure all your transactions are compliant with retailer requirements, dramatically reducing the likelihood of costly chargebacks.
Yes! Lingo specializes in tailored integrations. Our in-house development team conducts a thorough discovery process to understand your workflow and connect all your systems – from ERP to e-commerce – ensuring accurate data flow and optimal efficiency. We do not outsource development, ensuring deep expertise.
You can expect truly responsive, expert support. Most calls are answered in under two minutes by real human beings on our in-house team. We provide unlimited support until your problem is completely solved. Our support is highly regarded and often recommended by retailers.
Yes, Lingo is designed to be compatible with both PC and Mac operating systems, providing flexibility for your business.
Lingo offers predictable, flat-rate monthly pricing. This means no surprises, hidden fees, or fluctuating costs, allowing for clear and easy budgeting for your EDI needs.
Lingo offers extensive reporting capabilities, giving you valuable insights into your EDI transactions, compliance status, and overall business performance.
Yes, Lingo provides full functionality for X12, AS2, and EDIFACT, ensuring comprehensive compatibility with various trading partners and industry standards.
