Let’s say you have a system in place for EDI—you’ve been processing orders from retailers and your team knows it well. Now you’re managing business that requires you to ship single orders that aren’t a bulk purchase. Instead of sending a quantity of, say, 1,000, to a distribution center or a store, you’re shipping one item directly to the consumer who bought it online.
If you’re introducing another system to handle these orders or creating some kind of complicated workaround, you’re setting yourself up for inefficiency. A good EDI and order management platform should handle the entire spectrum—everything from wholesale, traditional EDI transactions to a one-time shipment of a single item to a home address in Des Moines. At eZCom, we’ve invested in updates to our software so our customers can adapt to the shifting retail landscape—managing direct-to-consumer drop ship orders is automated and efficient.