“Lingo is great to work with in every aspect. And the support that ezcom provides is fantastic.”
Overall: The ease of processing received orders from start to finish and not have to use several different programs to do so.
Pros: The ease of using the software in Lingo is great. It’s functionality is great overall. I like the fact that when you receive an order you do that order from start to finish in Lingo.
“A Fantastic EDI Solution With An Even Better Support Team”
Overall: As a user of Lingo for the purpose for facilitating shipments to many of our clients, this flexible software is only made better by the great support team who is always willing to help.
Pros: Tons of options in terms of editing and controlling orders/Invoices/shipments. Also, the most consistently friendly and helpful customer support team I’ve ever had the pleasure of speaking with. An issue had arisen (on our end) regarding GS1 Label printing and after giving them a call, two individuals from Lingo’s support team went above and beyond the scope of their support to fix the issue, and very quickly I might add!
“I’m a groupie now!”
Overall: EASE. (nuff said!)
Pros: I process multi-store orders, sometimes over 1000 stores per PO. Lingo lets me select the individual stores I need to ship to without having to select all 1000 stores like my previous EDI company. Actually, Lingo lets me do almost anything I want. From sorting the way I want to shipping and invoicing the way I want. So far, no one has told me no to any of my requests! The customer support people are incredibly knowledgeable and very easy to understand and deal with. Also it only takes a few minutes to get connected to a real live person. All of my questions have been answered promptly. Best thing we’ve done at work all year!
“Fast, accurate, easy – great team to work with.”
Overall: We’ve been working with the eZcom Team for years. They have supported our growth every step of the way with a smile and unending patience. Highly recommend them.
Pros: Intuitive to use. Can not make a mistake – lots of checks along the way.
“Lingo is easy to use and has a lot of features that speed up business”
Pros: The adaptability to meet each of our customers needs. We like that we can use it for almost all of our trading partners.
Cons: We wish it was a little more intuitive to use. There are a lot of menu’s/options that are not in default screens and we need to spend time showing our users where everything is.
“My experience with eZCom software has been excellent, I have been using it for about 2 years now.”
Overall: Our company can easily access orders and get them out to our consumers. It helps keep things efficient and organized.
Pros: What I like most about this software is that you can send tracking easily. It is a great way to update shipments and make others aware.