“Lingo is great to work with in every aspect. And the support that ezcom provides is fantastic.”
Overall: The ease of processing received orders from start to finish and not have to use several different programs to do so.
Pros: The ease of using the software in Lingo is great. It’s functionality is great overall. I like the fact that when you receive an order you do that order from start to finish in Lingo.
“A Fantastic EDI Solution With An Even Better Support Team”
Overall: As a user of Lingo for the purpose for facilitating shipments to many of our clients, this flexible software is only made better by the great support team who is always willing to help.
Pros: Tons of options in terms of editing and controlling orders/Invoices/shipments. Also, the most consistently friendly and helpful customer support team I’ve ever had the pleasure of speaking with. An issue had arisen (on our end) regarding GS1 Label printing and after giving them a call, two individuals from Lingo’s support team went above and beyond the scope of their support to fix the issue, and very quickly I might add!
“I’m a groupie now!”
Overall: EASE. (nuff said!)
Pros: I process multi-store orders, sometimes over 1000 stores per PO. Lingo lets me select the individual stores I need to ship to without having to select all 1000 stores like my previous EDI company. Actually, Lingo lets me do almost anything I want. From sorting the way I want to shipping and invoicing the way I want. So far, no one has told me no to any of my requests! The customer support people are incredibly knowledgeable and very easy to understand and deal with. Also it only takes a few minutes to get connected to a real live person. All of my questions have been answered promptly. Best thing we’ve done at work all year!
“Fast, accurate, easy – great team to work with.”
Overall: We’ve been working with the eZcom Team for years. They have supported our growth every step of the way with a smile and unending patience. Highly recommend them.
Pros: Intuitive to use. Can not make a mistake – lots of checks along the way.
“My experience with eZCom software has been excellent, I have been using it for about 2 years now.”
Overall: Our company can easily access orders and get them out to our consumers. It helps keep things efficient and organized.
Pros: What I like most about this software is that you can send tracking easily. It is a great way to update shipments and make others aware.
“EDI made seamless”
Overall: Between the simplicity of the interface and the ease of access to support staff, this system is incredibly user friendly even for the EDI novice! Our company has relied on eZCom for over a decade to support our ever-growing business and at every opportunity presented has risen to the occasion to build functionality tailored to our needs. The integration/development teams are best in class pairing their vast knowledge base with personalized support that shows they truly care.
“EZCOM is the greatest company I deal with”
Overall: EZcom is knowledgeable about everything. Their communication skills are excellent. Everyone is pleasant. They care. And I could go on and on. There is no comparison. I don’t have a single complaint about EZcom and never have and I have worked with them for many, many years. In the world of EDI, we could not survive without EZcom. They handle all of our EDI needs with every one of our customers.
“Easy setup process and fantastic customer service”
Overall: Their customer service skills are amazing. Whenever my company has a new client that is EDI compliant and we reach out to customer service for assistance, the process is seamless.
Pros: I love that the majority of my company’s customers have the benefit of using Lingo. Their setup team is incredible, and the website is easy to use.