eZCom Case Study
The Sheets Match:
eZCom Case Study
The Sheets Match: eZCom Integrates Lingo with Made4net for Levtex
Background
Levtex offers quality home bedding products—quilt sets, sheet sets, duvets and comforters, pillows and shams—to a roster of trading partners that includes Bed Bath & Beyond, Target, and Walmart.
The Challenge
Previously, the Levtex team could rely on a largely manual approach to managing orders. But as online sales increased the complexity of shipping—more labels, retailer-branded packing slips, the necessity of timely fulfillment—the increased volume of orders could overwhelm the system that was in place.
The Solution
As Levtex moved to a new warehouse facility, it also conducted a search a for a new WMS and eventually chose a solution from Made4net.
Sales from online channels were exploding, and it was essential to create connectivity that would replace manual processes with automated solutions. Made4net used the clear documentation of the eZCom API, and the two companies worked together to deliver a seamless solution for Levtex that became fully operational in 2019.
It was built to leverage the best of both platforms—Made4net has a wide range of features including WMS and pick-and-pack, while eZCom and Lingo deliver the data, provide seamless shipping connections, and make it easy to generate retailer-branded packing slips.
Industry:
Housewares
Customer Since:
2012
Integrations:
● WMS: Made4Net
Trading Partners:
● Amazon
● Bed Bath & Beyond
● Nordstrom
● Belk
● Burlington
● Macys
● Target
● & More
Background
Levtex offers quality home bedding products—quilt sets, sheet sets, duvets and comforters, pillows and shams—to a roster of trading partners that includes Bed Bath & Beyond, Target, and Walmart.
The Challenge
Previously, the Levtex team could rely on a largely manual approach to managing orders. But as online sales increased the complexity of shipping—more labels, retailer-branded packing slips, the necessity of timely fulfillment—the increased volume of orders could overwhelm the system that was in place.
The Solution
As Levtex moved to a new warehouse facility, it also conducted a search a for a new WMS and eventually chose a solution from Made4net.
Sales from online channels were exploding, and it was essential to create connectivity that would replace manual processes with automated solutions. Made4net used the clear documentation of the eZCom API, and the two companies worked together to deliver a seamless solution for Levtex that became fully operational in 2019.
It was built to leverage the best of both platforms—Made4net has a wide range of features including WMS and pick-and-pack, while eZCom and Lingo deliver the data, provide seamless shipping connections, and make it easy to generate retailer-branded packing slips.
The Results
Manual order processing has been replaced by automation.
Many more orders are shipped in far less time.
Drop shipping for retailers and sales from online marketplaces have grown substantially.
“Having this technology solution in place, with the automation and connectivity it provides, allowed us to be more strategic. Without it, moving as quickly as we did would have been very difficult.”
Charles Ginn
Principal, Levtex
The Results
Manual order processing has been replaced by automation.
Many more orders are shipped in far less time.
Drop shipping for retailers and sales from online marketplaces have grown substantially.
“The investment we made to develop seamless integration has paid off immeasurably…
not only did it improve important retailer relationships, it freed up valuable time we can use to focus on growth.”
Charles Ginn
Principal, Levtex
