How to Work with Order Groups

Purchase Orders orOrder Changes with the same order number that are being shipped to different locations are combined into a single Order Group. Here’s how to work with one. 

Start in System Settings.

To see an Order Group, you’ll need to start by enabling the feature in System Settings by doing the following:

1. Hover over Administration in the blue navigation bar in Lingo.
2. ClickSystemSettings in the drop down menu.
3. In GeneralSettings, click AllowdisplayofOrderGroupsfromInbox.

Administration System Settings interface displaying options to enable "Allow display of Order Groups from Inbox" for eZCom Lingo order management.


4. Save this setting by clicking on the Save SystemSettingsbutton at the top of the page.
5. The message System Settings saved successfully should appear at the top of the screen.

Administration interface showing System Settings with "SAVE SYSTEM SETTINGS" button and confirmation message "System Settings saved successfully" in red.

Find an Order Group icon.

Once this feature is enabled from your Document Summary screen, you will see a blue Order Group folder icon next to each Document Number.  Note that this is not the same as the blue folders that can be seen on the Home Screen.

Inbox menu displaying options for New Orders, Open Orders, New Changes, and Open Changes with blue folder icons indicating Order Groups, highlighting filtering tools distinct from those in the tutorial.

View the Order Group display.

This feature is available for New Orders, Open Orders, New Changes and Open Changes.  When you are on the Inbox summary screen of your choice, click on the blue Order Group folder icon.

Order Group interface in eZCom Software showing multiple documents with blue folder icons, highlighting the

Get the status of an Order Group.

When you want to view the status of an Order Group, go to the Order Group window. In this example, we see Order Group information for Order Number 4123456.Under the Document Group heading, we can see there are 27 orders in this Order Group. Within the group, one order isOpen and 26 orders are shown as New.

Order Group display in eZCom software showing 27 documents, including 26 new and 1 open order, with options to expand view and navigate to detailed information.

Expand the Order Group display.

Click on the Plus (+) sign inthebluecircle to theleft of the Order Groupdisplay—it will change to a Minus (-) sign once you do. All Orders that have the same numberbut are shipping to multiple locations will be visible.

Order Group summary in eZCom Lingo software displaying 27 orders, with 26 marked as New and 1 as Open, highlighting the ability to expand the view for detailed order information.

Automatically select orders within the Order Group.

Order Group window displaying 27 documents, highlighting 26 orders as New and 1 order as Open, with instructions for selecting orders via hyperlinks in the Status column.

Review the Ship-To locations within an Order Group.

Not only can you see the status of orders within an Order Group, you can also check the Ship-To locations.

Order Group display in eZCom Lingo software showing 26 orders, highlighting MacyEast Order 4123456, with options for Standard and Detailed View.

Start by selecting the Order Group you want to review. Then clickDetailed Viewto review the Ship‐Tolocations of the orders within this Order Group.

Order Group display in eZCom Lingo software showing detailed view of orders, including partner name, document number, shipping details, and total amount for the order group.

Create a consolidated ASN.

Go to the Order Group display to begin creating shipments. You can select specific orders by clicking on the hyperlinks or click the Select All checkbox to work with all of the orders at the same time.

Order Group management interface displaying MACYEAST with 27 documents, including options to select all orders, view detailed shipment data, and create consolidated ASNs.

We hope this Working with OrderGroups tutorial helps you get even more out of Lingo. If you have any questions,you can call the experts on our Support Team at 201-731-1800, Option 2, or reach us through the Help/Contact Usfeature within your Lingo account.