Chat with us, powered by LiveChat

EDI 812

Even the most efficient supply chains wind up making adjustments. When there is a problem with an order, the retailer can issue an EDI 812 Debit/Credit Adjustment. This document communicates the amount that will be paid following the adjustment.

Connect with us to learn how we make EDI and order management easy.

What’s in an EDI 812?

An EDI 812 may include:

  • Original PO or transaction number
  • Adjustment amount
  • Specific items related to the adjustment
  • Cause of the adjustment

When is an EDI 812 typically issued?

Some of the issues that may prompt an EDI 812 are:

  • Items were not received 
  • Items were received but were defective, damaged, or spoiled
  • Incorrect items were sent 
  • Manufacturer rebates or retailer allowances that create the need for adjustment
  • Items were delivered but the quantities were incorrect—too many or too few
  • A pricing error discovered on the original invoice (EDI 810) needs to be corrected
  • Consumer returns warranted the return of products

Questions about other EDI documents?

Get all the information you need right here.