Integrating EDI with the ERP that Gorjana runs on was an important element of making order management a seamless process. But ERP integration is a daunting task for many companies, since it’s a massive undertaking that seems to carry the potential for disaster at every turn.
“Obviously, this kind of large-scale project has big rewards, but also major risks,” remarked Beebe. “The integration team at eZCom were on top of it, and it’s working smoothly for us.”
With a single portal for managing orders and inventory, manual entry is reduced, along with the possibility of errors. Having an accurate accounting of inventory is especially important as Gorjana expands its Trading Partner network and opens new stores of its own, including its first location in New York City. With EDI data merged with their ERP, Beebe knows she has the most recent data and can respond to orders with confidence.
“As our relationship with eZCom has grown, we have shifted our order flow from a manual process to one that is almost fully automated. And we have expedited the outbound process — pick tickets go straight to the warehouse.”
That’s not all that’s important to Beebe and the team at Gorjana.